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OHQ's documents suffice evidence of a cost that is payable unless they are shown to be wrong. Consumer will use its practical efforts to alert OHQ of any invoice disagreement within fourteen (14) days of receipt of a billing, adhering to the procedure described in Section 15. If Consumer disagreements an invoice, the billing has to remain to be paid promptly nevertheless OHQ will certainly credit or refund Client if it is later on sensibly figured out by OHQ or according to the dispute resolution procedure outlined in Section 15 that the billing was inaccurate and the Consumer is qualified to a credit score or refund.
Such alterations might consist of, without constraint, adjustments for the Subscription Costs or Use Fees for OHQ Paid Solutions, modifications to the usage allowances consisted of in the Rates Plans, and discontinuation of Rates Strategies. (a) Each such modification will take result after affordable breakthrough written notice is offered to Customer (for instance, by being posted to the OHQ Site), other than that any kind of such alteration that impacts a Selected Paid Service will use to Customer starting at the commencement of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ provides notice of such alteration to Consumer in accordance with Section 16.8.
If Client does not terminate its use any kind of afflicted Selected Paid Solution prior to the effective day of such modification, Customer will be regarded to have actually accepted such alteration relative to such Selected Paid Service. (b) If a Prices Plan picked by Customer is stopped, OHQ will certainly provide Customer with affordable advancement notice of no less than thirty (30) days and Customer will be offered the alternative of picking a brand-new Rates Plan from then-current rates strategies supplied by OHQ.
For avoidance of doubt, this paragraph does not put on modifications to the Catalog, which are resolved in Area 7 (short term virtual receptionist).1. Consumer stands for that all details supplied by Customer and its customers to OHQ (including, without limitation, all contact information and details regarding Customer's Charge card) is accurate, current and complete at the time it is given to OHQ
Client should at all times follow all legislations, regulations, criteria and codes applicable about its use of OHQ Offerings and the Customer's supply of its services and product to its callers. Client will not utilize any type of OHQ Offerings to involve in, or to motivate or help others to take part in, any type of prohibited or deceptive tasks.
If a new Paid Solution Term starts earlier than three (3) days after such e-mail is sent out, Consumer will incur the relevant Subscription Fee for the brand-new Paid Service Term (the ""). The effective day of such discontinuation will be either (i) the Requested Discontinuation Day, or must Client not specify a Requested Discontinuation Date, (ii) the last day of the Final Paid Service Term.
Where Consumer ends pursuant to this Section 10.1(b): (i). The Registration Charges that have actually been pre-paid will certainly be kept and the OHQ Offerings readily available to Customer until the last day of the Last Paid Service Term (subject to reinstatement charges under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit report will be maintained by OHQ for future use by Consumer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Following discontinuation of any type of OHQ Service, OHQ will certainly not be liable at all for answering telephone calls, taking or providing messages, or doing any kind of other activities about such OHQ Service. (c) Upon termination of all OHQ Services, OHQ might terminate Consumer's Account and Consumer's accessibility to the Account.
(e) Complying with discontinuation of any kind of OHQ Providers, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to restore or otherwise recommence an ended OHQ Providers, OHQ may call for that Customer pay a reinstatement charge of $30 (to cover OHQ's sensible prices in processing the reinstatement) Information collected by OHQ from Customer and its callers might be used, disclosed and shared by OHQ according to OHQ's personal privacy policy as offered on the OHQ Site ("") and as may be changed every now and then.
The Controller hereby assigns the Processor with respect to handling activities undertaken in the training course of the provision of receptionist solutions. OHQ and Customer recognize and concur that the Cpu undergoes the adhering to commitments: The Cpu shall abide by the appropriate Data Defense Rules and have to: (a) just act on the composed guidelines of the Controller and make sure those acting under their authority do the very same; (b) make sure that people processing the data undergo a responsibility of self-confidence; (c) utilize its finest endeavours to protect and secure all personal information from unsanctioned or unlawful processing, including (however not limited to) accidental loss, destruction or damages; (d) make sure that all processing satisfies the requirements of the GDPR and relevant Information Security Regulation; (e) guarantee that where a Sub-Processor is used, they: just involve a Sub-Processor with the prior permission of the Controller; educate the Controller of any type of desired adjustments worrying Sub-Processors; they implement a created contract consisting of the exact same data defense obligations as set out in these Terms; understand that any failure on the component of the Sub-processor to comply with the Data Defense Rule, the Processor stays totally reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in providing subject accessibility and allowing data based on exercise their rights under the Information Protection Rules.
The Controller shall execute appropriate and proper onboarding and due diligence checks for all Processors, with a full assessment of the compulsory Data Security Regulation requirements. The Controller shall validate that the Cpu has adequate and recorded procedures for information breaches, data retention and information transfers in area. The Controller will obtain proof from the Processor as to the: (a) confirmation and dependability of the workers made use of by the Processor; (b) any certifications, accreditations and plans as referred to in the onboarding process; (c) technical and functional actions utilized in guarding the Personal Data; and (d) treatments in position for allowing information based on exercise their rights, including (yet not limited to), subject gain access to requests, erasure & rectification procedures and restriction of processing procedures.
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