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OHQ's documents suffice proof of a cost that is payable unless they are revealed to be incorrect. Customer will certainly utilize its reasonable endeavours to inform OHQ of any type of billing disagreement within fourteen (14) days of invoice of a billing, complying with the process laid out in Section 15. If Customer conflicts a billing, the billing has to proceed to be paid in a timely manner nevertheless OHQ will certainly attribute or refund Consumer if it is later sensibly established by OHQ or pursuant to the disagreement resolution process laid out in Area 15 that the billing was incorrect and the Customer is entitled to a credit score or refund.
Such modifications may include, without restriction, changes for the Subscription Fees or Use Costs for OHQ Paid Services, modifications to the use allowances consisted of in the Prices Plans, and discontinuation of Pricing Plans. (a) Each such modification will work after practical advancement composed notification is given to Consumer (for instance, by being uploaded to the OHQ Internet Site), other than that any such revision that impacts a Selected Paid Solution will put on Client starting at the commencement of a Paid Service Term starting no less than thirty (30) days from the day which OHQ provides notification of such modification to Consumer based on Section 16.8.
If Client does not end its use any kind of affected Selected Paid Solution prior to the reliable date of such revision, Customer will be regarded to have consented to such modification with respect to such Selected Paid Solution. (b) If a Rates Strategy chosen by Consumer is discontinued, OHQ will certainly give Consumer with practical advancement notice of no less than thirty (30) days and Customer will certainly be provided the choice of choosing a new Prices Plan from then-current prices plans offered by OHQ.
For evasion of uncertainty, this paragraph does not put on changes to the Price List, which are attended to in Section 7 (live virtual answering service).1. Consumer stands for that all details given by Consumer and its callers to OHQ (including, without limitation, all get in touch with info and info concerning Customer's Bank card) is exact, updated and total at the time it is provided to OHQ
Client should at all times conform with all legislations, policies, criteria and codes suitable in connection with its usage of OHQ Offerings and the Customer's supply of its product and solutions to its callers. Customer will not use any OHQ Offerings to engage in, or to motivate or help others to participate in, any prohibited or deceitful tasks.
If a brand-new Paid Solution Term begins earlier than three (3) days after such e-mail is sent, Client will certainly incur the suitable Membership Cost for the new Paid Solution Term (the ""). The effective day of such termination will certainly be either (i) the Asked For Termination Date, or ought to Consumer not mention a Requested Discontinuation Date, (ii) the last day of the Last Paid Solution Term.
Where Client terminates pursuant to this Section 10.1(b): (i). The Registration Costs that have been pre-paid will certainly be maintained and the OHQ Offerings offered to Client up until the last day of the Last Paid Service Term (subject to reinstatement charges under stipulation 10.3(e)) and the unused balance of the Prepaid Use Debt will certainly be maintained by OHQ for future use by Client if Consumer chooses to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Adhering to discontinuation of any kind of OHQ Solution, OHQ will not be liable at all for responding to calls, taking or delivering messages, or performing any various other tasks about such OHQ Service. (c) Upon termination of all OHQ Services, OHQ might terminate Consumer's Account and Consumer's access to the Account.
(e) Complying with termination of any OHQ Providers, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ might require that Consumer pay a reinstatement fee of $30 (to cover OHQ's affordable prices in refining the reinstatement) Info gathered by OHQ from Consumer and its customers might be utilized, divulged and shared by OHQ according to OHQ's personal privacy plan as readily available on the OHQ Web Site ("") and as might be modified every so often.
The Controller hereby selects the Cpu relative to processing activities embarked on in the training course of the provision of assistant services. OHQ and Customer recognize and agree that the Cpu is subject to the following commitments: The Cpu shall abide with the relevant Data Security Rules and have to: (a) only act upon the composed instructions of the Controller and make sure those acting under their authority do the exact same; (b) make sure that individuals refining the information undergo a responsibility of self-confidence; (c) utilize its best efforts to guard and protect all individual information from unauthorised or unlawful processing, consisting of (however not limited to) unexpected loss, devastation or damage; (d) guarantee that all processing fulfills the needs of the GDPR and associated Data Protection Laws; (e) make certain that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the previous authorization of the Controller; notify the Controller of any kind of intended adjustments worrying Sub-Processors; they carry out a created agreement consisting of the same information security commitments as set out in these Terms; understand that any failing for the Sub-processor to comply with the Data Security Laws, the Processor remains completely accountable to the Controller for the performance of the Sub-Processor's obligations; and help the Controller in giving subject access and enabling information based on exercise their legal rights under the Information Security Rules.
The Controller will carry out sufficient and appropriate onboarding and due diligence checks for all Processors, with a complete assessment of the obligatory Data Defense Law needs. The Controller shall confirm that the Cpu has adequate and recorded procedures for information violations, data retention and data transfers in position. The Controller will acquire proof from the Processor as to the: (a) confirmation and integrity of the staff members used by the Cpu; (b) any type of certifications, certifications and policies as described in the onboarding process; (c) technological and operational steps utilized in safeguarding the Personal Data; and (d) procedures in position for permitting information subjects to exercise their rights, including (but not restricted to), subject accessibility demands, erasure & rectification procedures and limitation of handling steps.
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